Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When sending group emails, those with 'xtra' addresses are not delivered.

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de rosepeople

more options

I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

Solución elegida

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

Solución elegida

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

more options

The newsletters are not getting through at all. Now that I know of the problem, at present I have to send more than 20 newsletters individually.