Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de braingamer47

more options

Crash ID: bp-bcd18fe6-2943-4fb7-b24a-b17842141030 Crash ID: bp-39bf198a-0923-42b2-b597-7144a2141030

FIrefox keeps crashing about two seconds after opening. I have tried opening in safe mode (crashes) and resetting to "factory" settings (crashes). Above are the two most recent crash messages.

I don't know if it is related, but all my Libre Office documents instantly crash too. And my windows desktop icon (that shows cpu and ram usage) has disappeared.

Windows 7 Ultimate.

Crash ID: bp-bcd18fe6-2943-4fb7-b24a-b17842141030 Crash ID: bp-39bf198a-0923-42b2-b597-7144a2141030 FIrefox keeps crashing about two seconds after opening. I have tried opening in safe mode (crashes) and resetting to "factory" settings (crashes). Above are the two most recent crash messages. I don't know if it is related, but all my Libre Office documents instantly crash too. And my windows desktop icon (that shows cpu and ram usage) has disappeared. Windows 7 Ultimate.

Solución elegida

Well, tried rebooting. Firefox still wouldn't work. Reset to defaults (again), this time it took a while, but started up afterwards.

Libre is also working again (took a while).

I assume it is pre-Halloween sorcery (problem and solution).

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

Other crash report IDs from today. Crash ID: bp-6514c746-94d4-4ff4-99ec-6915a2141030 Crash ID: bp-23921425-95f0-4c1d-8ed8-2c9b42141030 Crash ID: bp-027ca4ef-9b3a-4c51-98ad-e974a2141030

Those are the five most recent.

more options

Just ran the antivirus (Microsoft Security Essentials, yes I know, but AVG kept messing up my comp before I whiped and started over).

Also ran Malwarebytes.

Both came back clean.

more options

Solución elegida

Well, tried rebooting. Firefox still wouldn't work. Reset to defaults (again), this time it took a while, but started up afterwards.

Libre is also working again (took a while).

I assume it is pre-Halloween sorcery (problem and solution).