Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Web sites stop loading until I move the mouse.

  • 1 respuesta
  • 22 tienen este problema
  • 1 visita
  • Última respuesta de philipp

emh12az
emh12az
more options

Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Solución elegida

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (1)

philipp
philipp
  • Moderator
more options

Solución elegida

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware