Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox keeps deleting my browsing history although it's not set to autodelete

  • 2 respuestas
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de Xasiki

Xasiki
Xasiki
more options

Hello. Since yesterday Firefox keeps deleting my browsing history after system shut down although it's set to remember my history. My bookmarks are fine and I don't have a Mozilla profile. What can I do to make it stop auto deleting the history? First time in years I encounter this problem.

Hello. Since yesterday Firefox keeps deleting my browsing history after system shut down although it's set to remember my history. My bookmarks are fine and I don't have a Mozilla profile. What can I do to make it stop auto deleting the history? First time in years I encounter this problem.

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Xasiki
Xasiki Autor de la pregunta
more options

cor-el said

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software. Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

I have ASC installed but "Surfing Protection" is disabled. Also, regarding my problem, I reinstalled Firefox (deleted ALL folders) and the problem persists. Actually, when I open Firefox after a system restart, when I drop-down the search bar, only a few bookmarked sites appear (that's the problem I'm having), but when I type a site, it appears there, meaning that the history isn't deleted, only the top sites in my search bar.