Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Can't delete sync data, even with new acct because it will merge data.

  • 4 respuestas
  • 4 tienen este problema
  • 21 visitas
  • Última respuesta de bfenster

bfenster
bfenster
more options

Trying to delete my sync data because it is full of dupps and omissions. Deleted my sync acct. created a new diff acct. when I try to use it I'm told it will merge with my old acct data because it is the same PC. I have wasted 2 days trying to do a simple sync of my PC with my Galaxy s4. Countless attempts but always corrupted(missing & duplicate) at both ends. Using XP FF 34.0.5 & FF for Galaxy s4. At my wits end. Please either turn sync off or get it to work!

Trying to delete my sync data because it is full of dupps and omissions. Deleted my sync acct. created a new diff acct. when I try to use it I'm told it will merge with my old acct data because it is the same PC. I have wasted 2 days trying to do a simple sync of my PC with my Galaxy s4. Countless attempts but always corrupted(missing & duplicate) at both ends. Using XP FF 34.0.5 & FF for Galaxy s4. At my wits end. Please either turn sync off or get it to work!

Solución elegida

Bruce, unfortunately there currently is not a feature to decide which device is a master device, they all merge by default.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

guigs
guigs
more options

Hi bfenster, Please try these steps to delete the data on the account:

  1. Unattach the account from all the devices.
  2. On another computer, go to accounts.firefox.com and login
  3. Once logged in, select "Delete account" (this can also be done from the sync menu in options or from the Firefox menu)
  4. Make a back up of your profile before making changes: Back up and restore information in Firefox profiles
  5. For the duplicates run https://addons.mozilla.org/en-US/fire.../?src=search or Places Maintenance
  6. Create a new account after 30 minutes at least just to be sure
  7. Sync accounts, put bookmarks in Bookmark Toolbar Folder on the desktop.

I hope this helps and I understand the frustration.

bfenster
bfenster Autor de la pregunta
more options

Thanks guigs2, I will give it a try. FYI: All I really would like is to sync in one direction from my PC to my Android phone and only when I request it.

Thanks again, Bruce

guigs
guigs
more options

Solución elegida

Bruce, unfortunately there currently is not a feature to decide which device is a master device, they all merge by default.

bfenster
bfenster Autor de la pregunta
more options

guigs2 said

Bruce, unfortunately there currently is not a feature to decide which device is a master device, they all merge by default.

Thanks for the Info. I probably won't be using sync because it isn't right for what I want to accomplish.

Your input has been very helpful. I consider this inquiry solved. Thanks again, Bruce