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computer shut down uninstalling old Thunderbird,while re-installing, it keeps on saying it must remove old Thunderbird and reboot, nothing happens - HELP

  • 4 respuestas
  • 1 tiene este problema
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  • Última respuesta de DenverBruce

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Tried removing older version, computer turned off while doing so. Program no longer appears but when attempting to install new version, I keep getting the message taht teh old version must be removed by re-booting,. I re-boot but still blocked from a re install

Tried removing older version, computer turned off while doing so. Program no longer appears but when attempting to install new version, I keep getting the message taht teh old version must be removed by re-booting,. I re-boot but still blocked from a re install

Solución elegida

Computer > OS (C:) >Program Files or if using 64 bit look here: Computer > OS (C:) > Program Files (x86)

Is there any Folder called 'Mozilla Thunderbird' ?

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re : Tried removing older version, computer turned off while doing so

How can you uninstall something with the computer switched off?

Have you done this? In Windows to uninstall a program:

  • Control Panel > Programs & Features.
  • Select Mozilla Thunderbird
  • click on uninstall
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Yes, I did that but still will not install properly. Thanks for the thought

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Solución elegida

Computer > OS (C:) >Program Files or if using 64 bit look here: Computer > OS (C:) > Program Files (x86)

Is there any Folder called 'Mozilla Thunderbird' ?

Modificadas por Toad-Hall el

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Thanks for allowing me to get back to taking care of work instead of my wife's computer - which I am an amateur on !!!