Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One email keeps popping up. Can't recieve any other emails.

  • 2 respuestas
  • 5 tienen este problema
  • 14 visitas
  • Última respuesta de Terry_S

more options

I have a specific email that keeps downloading over and over. It is preventing any of my other emails from downloading. How can I fix this?

I have a specific email that keeps downloading over and over. It is preventing any of my other emails from downloading. How can I fix this?

Solución elegida

Emails come from your Inbox on your providers server. Go to their web mail page and log into your account. Read and delete the problem email. If you need to keep it move it to a different folder from the Inbox.

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (2)

more options

Solución elegida

Emails come from your Inbox on your providers server. Go to their web mail page and log into your account. Read and delete the problem email. If you need to keep it move it to a different folder from the Inbox.

more options

I have the same problem. I went to the webmail page of my mail provider, and the email isn't there. I closed Thunderbird so that if the message is in my provider, it won't automatically download to Thunderbird before I can delete it. But it isn't there.

It has to go THROUGH the provider's hands before it can get to Thunderbird, but the email has already gone through. As far as my provider is concerned, there's no mail in the inbox.

I'm missing a few hundred emails because of this! Can any one help me?