We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Can't open Microsoft Office attachments

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de seapapa

seapapa
seapapa
more options

Since installing Windows 10 today, Word and Excel no longer open attachments or any Word and Excel files on my computer. I fixed this by adding my folders that contain such files to "Trusted Locations" in File/Options/Trust Center/Trust Center Settings/Trusted Locations. So the problem is fixed for files on my computer. But although I also added the location of my Thunderbird profile, I continue to get the error. In what folder are the Thunderbird attachments held? Also, a workaround might be if I had a Thunderbird "Trusted Publisher" certificate.

Since installing Windows 10 today, Word and Excel no longer open attachments or any Word and Excel files on my computer. I fixed this by adding my folders that contain such files to "Trusted Locations" in File/Options/Trust Center/Trust Center Settings/Trusted Locations. So the problem is fixed for files on my computer. But although I also added the location of my Thunderbird profile, I continue to get the error. In what folder are the Thunderbird attachments held? Also, a workaround might be if I had a Thunderbird "Trusted Publisher" certificate.

Todas las respuestas (1)

seapapa
seapapa Autor de la pregunta
more options

Fixed by going to the Trust Center Settings (as above) and removing the checks from all three boxes in "Protected View"