My tile page is gone. I open a new tab and get "The address isn't valid." But there is nothing in the address. How can I get the page back?
I open a new tab and there is no tiles at all. Just a statement saying, "The address isn't valid." No option icon, nothing.
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can use the SearchReset extension to reset some preferences to the default values.
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
You can check the browser.newtab.url pref on the about:config page and set that pref to the URL of your preferred new tab page.
- the default new tab page with the tiles is about:newtab
- the default home page is about:home
- for a blank page you can use about:blank
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
I appreciate your help but "I" could not get it to work. I had problems starting with "safe mode" and every step after that. Maybe I should just uninstall firefox and start over again. I am just wondering if I should do it before or after installing Windows 10.
Hi, just try running SearchReset which should reset your New Tab page and a few other things to default. If it doesn't, further investigation will be needed.
Did solve the problem. It removed my home page but that was it.