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New HP windows 10, firefox frezing constintly

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  • Última respuesta de Wesley Branton

dive1313
dive1313
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I have a New HP running windows 10, I installed Firefox for Win 10 all new it keeps freezing 3-4 times a day, if its left sitting open with tabs open, I come back its frozen. have to close Firefox with task manager. I have refreshed Firefox , reinstalled Firefox , updated all computer drivers none were needed , Tested with No extensions running (ad block is installed it made no difference before or after install, Please Advise what the next step would be to try. Thanks

I have a New HP running windows 10, I installed Firefox for Win 10 all new it keeps freezing 3-4 times a day, if its left sitting open with tabs open, I come back its frozen. have to close Firefox with task manager. I have refreshed Firefox , reinstalled Firefox , updated all computer drivers none were needed , Tested with No extensions running (ad block is installed it made no difference before or after install, Please Advise what the next step would be to try. Thanks

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Wesley Branton
Wesley Branton
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Please refer to the Firefox hangs or is not responding - How to fix article on the Mozilla Support Knowledge Base.

If nothing in that article helps, please let us know.