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Thunderbird is not functioning but cannot be uninstalled to allow re-installation

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  • Última respuesta de Puddle

Puddle
Puddle
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I have recently upgraded to Win10 but have now reverted to win8.1 Thunderbird is not functioning (version is 24.5.0) size of programme is 48Mb. I cannot access Programme and it will not uninstall using uninstall function. Any helpful suggestions would be welcome.

I have recently upgraded to Win10 but have now reverted to win8.1 Thunderbird is not functioning (version is 24.5.0) size of programme is 48Mb. I cannot access Programme and it will not uninstall using uninstall function. Any helpful suggestions would be welcome.

Solución elegida

Make a backup of your Mail-data using Mozbackup or just make a copy of %appdata%\thunderbird\profiles. Reinstall Tbird. The last one is Thunderbird 38.2 But use an old one if you prefer

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Gnospen
Gnospen
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Solución elegida

Make a backup of your Mail-data using Mozbackup or just make a copy of %appdata%\thunderbird\profiles. Reinstall Tbird. The last one is Thunderbird 38.2 But use an old one if you prefer

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Puddle
Puddle Autor de la pregunta
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Many thanks, problem solved