Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes - often

  • 15 respuestas
  • 4 tienen este problema
  • 10 visitas
  • Última respuesta de harmonk

more options

various situations, can't limit it to one thing. just, it crashes, sometimes after a few seconds, sometimes after ten minutes. have tried the whole list of things on the 'Firefox crashes' page. - except clean reinstall.

various situations, can't limit it to one thing. just, it crashes, sometimes after a few seconds, sometimes after ten minutes. have tried the whole list of things on the 'Firefox crashes' page. - except clean reinstall.

Todas las respuestas (15)

more options

last two crash IDs: ID: bp-2914b1d5-60bd-47b7-b47f-764cd2151003 ID: bp-83fe82c9-2b4b-4276-b16f-b5b9c2151003

Modificadas por cor-el el

more options

You can try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can check for corrupted and duplicate fonts and other font issues:

more options

I did stop hardware acceleration already. also for flash. All my Mac software is up to date. Have been checking for new software once an hour for the last few days.... Fonts seem ok. Some duplicates but resolved automatically. .....

more options

It still seems to be related to fonts as this call shows in the crashing thread:

  • gfxMacPlatformFontList::GetDefaultFont(gfxFontStyle const*)

Maybe try to set a different default font in the Mac settings if there is a place to specify this default font.

more options

Have changed the default font in Firefox. There is no place that i can find to set a default Mac font. Used Fontbook to check all fonts. Deleted a number of them that showed up with problems. Finally reset/reinstalled the system fonts. Firefox still crashes.

more options

Please post new crash reports.

more options

last two IDs: bp-74f52531-a692-493f-9639-9fc402151011 11.10.15 21.28 bp-8e733033-da49-4318-9580-719cf2151011 11.10.15 21.05

more options

...and this one from just now. bp-3cb00be8-86bc-439f-ad6e-f8eea2151012

more options

I can say only one thing: it almost always seems to happen when i switch back to Firefox from another app. Rarely also right when i hit a site. If this helps...

more options

libsystem_pthread.dylib =  ? Word for Mac

libsystem_kernel.dylib =  ? Word for Mac

libobjc.A.dylib =  ? Word for Mac http://support.microsoft.com/kb/2693802/en-us

libdispatch.dylib =  ? Word for Mac


For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

more options

Hmmm. No Microsoft SW here. Not true: Skype. But i checked and yep, there are old prefs files. All deleted. Will report back.

more options

Deleted prefs files, anything in my computer that said 'microsoft', restarted, still crashing.... bp-0931a98b-f799-4dd1-8399-8dabe2151012

more options

This report is the same as the others. I've called the big guys to help you. Good luck.

more options

ID: 31a5b194-0c81-4344-9235-30d812151013

...........

more options

ID: 9f3c3a1f-f720-43ba-b0f6-45f7b2151020

big guys? any ideas? i hate every other browser, but Firefox is coming to be seen by me as unusable.