Thunderbird suddenly not downloading messages
On October 12th, my TB stopped downloading gmail messages. It has worked for over a year, but has suddenly stopped. TB says it has connected to the account, but it won't download any messages. It will say it is connected for several minutes and then give up without downloading anything.
On October 12th, my TB stopped downloading gmail messages. It has worked for over a year, but has suddenly stopped. TB says it has connected to the account, but it won't download any messages. It will say it is connected for several minutes and then give up without downloading anything.
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To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.