Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get gmail back to standard view. I had it and accidently clicked on basic html

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Delton

more options

I clicked before I looked and hit basic html view on my gmail. How can I get it back to standard view? Thnanks

I clicked before I looked and hit basic html view on my gmail. How can I get it back to standard view? Thnanks

Todas las respuestas (3)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options
more options

Still haven't got this right but have a work around. It works fine but not on the gmail sidebar that is what i was trying to use. Right now i have on the top bar with the favorites. The side bar worked fine with my wifes email but mine went to the html view which i do not want. Will keep trying. Thanks for your help