Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox has lost my settings such as a search tool; how do I restore the settings which have been lost?

cllrparker
cllrparker
more options

I used to have Firefox exactly as I wanted it; homepage, a Yahoo search bar and drop down menus. A few days ago it managed to lose it all. I have found the drop-down menus and the bookmarks, but where had the rest gone, and how do I restore it?

I used to have Firefox exactly as I wanted it; homepage, a Yahoo search bar and drop down menus. A few days ago it managed to lose it all. I have found the drop-down menus and the bookmarks, but where had the rest gone, and how do I restore it?

Todas las respuestas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

My guess is that the Refresh feature ran. This can occur when a button appears saying you can speed up Firefox by restoring some default settings. Firefox moves your old settings folder (profile folder) to your desktop inside a folder named Old Firefox Data. Can you find that?

Meanwhile, you reinstall the Yahoo toolbar from the Add-ons site here: https://addons.mozilla.org/firefox/addon/yahoo-toolbar/