Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Words With Friends, Tiles Layered And Leaving Tile Shadows

  • 9 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de queenpinnana

more options

Hi again. I emailed last week about this problem regarding Words With Friends. I couldn't do a screen shot because it would clear up when I tried to open the snipping tool to do so or hit "play" on the game. I took a shot of my screen with my cell camera, so as good as I could get it. This gets really bad if you play long words to where they are stacked on top of each other to where you can't read them, larger tile under smaller same tile on top. This never did this before the upgrade so it has to be Firefox. Zynga Support for Words With Friends says that it's not them. The game doesn't do this on Chrome, so that leaves the problem with Firefox. I hope this can be resolved because I detest Chrome. Thanks.

Hi again. I emailed last week about this problem regarding Words With Friends. I couldn't do a screen shot because it would clear up when I tried to open the snipping tool to do so or hit "play" on the game. I took a shot of my screen with my cell camera, so as good as I could get it. This gets really bad if you play long words to where they are stacked on top of each other to where you can't read them, larger tile under smaller same tile on top. This never did this before the upgrade so it has to be Firefox. Zynga Support for Words With Friends says that it's not them. The game doesn't do this on Chrome, so that leaves the problem with Firefox. I hope this can be resolved because I detest Chrome. Thanks.
Capturas de pantalla adjuntas

Todas las respuestas (9)

more options

Can you post a public link to that page so we can check it out?

Check your zoom controls.

<Control> + (plus) enlarge <Control> - (minus) reduce <Control> 0 (zero) restore

more options

Where do I post a public link? I'm new here.

more options

Copy the link, then paste it here in the reply box.

more options

FredMcD said

Copy the link, then paste it here in the reply box.

Are you talking about the WWF's page? Sorry, I'm not to savvy on stuff like this. It won't do any good because the tile problem will disappear once I try to do anything with it. It disappears once I hit play or try to snip it so I hit print screen and alt and got it. All I can do is send this screen shot. This is one I just took from the game.

Modificadas por queenpinnana el

more options

queenpinnana said

FredMcD said
Copy the link, then paste it here in the reply box.

Are you talking about the WWF's page? Sorry, I'm not to savvy on stuff like this. It won't do any good because the tile problem will disappear once I try to do anything with it. It disappears once I hit play or try to snip it so I hit print screen and alt and got it. All I can do is send this screen shot. This is one I just took from the game.

It does this also when you swap letters.

more options

This may be a website issue. Please contact their support.

more options

FredMcD said

This may be a website issue. Please contact their support.

I already did. They said it wasn't them. Does it make sense to you that it doesn't do it on Chrome, (so not their website), and it started right after the Firefox update? I played WWF's with no problem on Firefox before the update. That tells me a lot right there.

more options

Things have been changed in v47. I've called the big guys to help you. Good luck.

more options

FredMcD said

Things have been changed in v47. I've called the big guys to help you. Good luck.

Thank you. I also contacted Zynga support again and sent them another screen shot, even though I feel it's Firefox since it didn't do it before the update. I hope someone can figure this out soon :-)