Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 1 respuesta
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de guigs

RRusto
RRusto
more options

When computer is booted, or even goes to sleep, Windows 10 discards Firefox. Tough the icon is still on the desktop in most cases, the app no longer works.

When computer is booted, or even goes to sleep, Windows 10 discards Firefox. Tough the icon is still on the desktop in most cases, the app no longer works.

Todas las respuestas (1)

guigs
guigs
more options

Hi RRusto, I understand that Firefox is no longer there, but can you check this folders:

C:\Program Files\Mozilla Firefox\

Is there a firefox.exe file there? If so, it could be that the shortcut is disappearing or that the install was not added to the applications folder.