Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Got error message after agreeing to update Firefox on a Dell laptop

  • 1 respuesta
  • 1 tiene este problema
  • 7 visitas
  • Última respuesta de philipp

more options

Message goes like this:

XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2

Firefox will not open--help!

Message goes like this: XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2 Firefox will not open--help!

Solución elegida

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (1)

more options

Solución elegida

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?