Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My folders disppeared. How do I get them back?

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de ericat365

more options

Using the usual tricks don't work. Under View, the folder box cannot be checked. Under Tools, then Account Settings when I click on Copies and Folders I get the following message: An account with this name already exists. Please enter a different account name.

I want them back on my screen.

Thank you for any assistance.

Using the usual tricks don't work. Under View, the folder box cannot be checked. Under Tools, then Account Settings when I click on Copies and Folders I get the following message: An account with this name already exists. Please enter a different account name. I want them back on my screen. Thank you for any assistance.

Todas las respuestas (1)

more options

Never mind, Problem solved ET