I stopped getting "sale alerts" from one of the large retailers; I don't know what happened.
All of a sudden I stopped getting sale alerts from one of the large retailers that I shop at. I did not tell them to stop sending me emails. I keep going to their website and signing up again for emails, but nothing happens.
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You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.
If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.
https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help
Would the problem have anything to do with Add-ons or Extensions?
Hi !
You could try and ask that retailer's customer service why they quit sending you emails ..........
I signed up on my computer to receive them, but somehow I am not getting them. This started happening about 3 weeks ago. They do not understand why I am not receiving them either.
ChaCha said
They do not understand why I am not receiving them either.
So they're saying that they did send them ......
In that case you really need to contact your webmail provider.
Such e-mail is always sent to the address on file with the website.
Check your user profile at the site.