Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why whenever I try to print anything mainly in outlook, does it no longer print but tells me to send a fax?

  • 2 respuestas
  • 2 tienen este problema
  • 2 visitas
  • Última respuesta de mhisington

mhisington
mhisington
more options

Have never had a problem printing anything I want until just the last few weeks. Most of my printing is from email (Outlook) but also need to print other things from the web. Now when I say print it looks like it's going to do it, shows the printer being readied etc, then just when it should start I get a message that gives me a couple of instructions on setting up a fax. I do not want to fax anything, don't even know if I can, just need printed copies.

Have never had a problem printing anything I want until just the last few weeks. Most of my printing is from email (Outlook) but also need to print other things from the web. Now when I say print it looks like it's going to do it, shows the printer being readied etc, then just when it should start I get a message that gives me a couple of instructions on setting up a fax. I do not want to fax anything, don't even know if I can, just need printed copies.

Solución elegida

https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox In the screenshot just below this paragraph heading - Print window settings

Is your Printer selected?

Windows 7 printing defaults to Fax until the user selects the "hardware printer". Once selected and printing is done, Firefox should remember that setting.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

the-edmeister
the-edmeister
  • Moderator
more options

Solución elegida

https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox In the screenshot just below this paragraph heading - Print window settings

Is your Printer selected?

Windows 7 printing defaults to Fax until the user selects the "hardware printer". Once selected and printing is done, Firefox should remember that setting.

mhisington
mhisington Autor de la pregunta
more options

Thank you for answering. Printer was selected. Found a suggestion somewhere that I should reload firefox. Did that and then print function began to work again.