Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access emails found in search

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Matt

more options

I moved a mail from my Inbox to a specific subfolder. The programm started to get stuck, the blue wheel wouldn't go, maybe because of a connection malfunction. I restarted Thunderbird. Now the email is neither in the Inbox, nor in the folder I moved it too, nor on the server. It is still displaying in search results. How can I access it.

I moved a mail from my Inbox to a specific subfolder. The programm started to get stuck, the blue wheel wouldn't go, maybe because of a connection malfunction. I restarted Thunderbird. Now the email is neither in the Inbox, nor in the folder I moved it too, nor on the server. It is still displaying in search results. How can I access it.

Todas las respuestas (1)

more options

you probably need to correct the search index. The mail it refers to has gone to e-mail heaven. It is hard to say, but when you force a restart when things are "Stuck" data is usually lost in the process. This does not just apply to Thunderbird..

You might try the recover deleted email add-on against the folder the mail used to be in. https://freeshell.de//~kaosmos/index-en.html#recDelMsg