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Why can't I get into my e-mail. Please fix this!! SOLVED: problem fixed itself, cause unknown

  • 2 respuestas
  • 4 tienen este problema
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  • Última respuesta de kittycat914

kittycat914
kittycat914
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I click onto Thunderbird to get into my e-mail and the screen automatically goes to a screen for updates or something. And I can't get out of it. Why does this happen?? I am new at all this and all I want is to get into my mail. Please HELP! I can't get into my mail at all, so don't send me any information there.

I click onto Thunderbird to get into my e-mail and the screen automatically goes to a screen for updates or something. And I can't get out of it. Why does this happen?? I am new at all this and all I want is to get into my mail. Please HELP! I can't get into my mail at all, so don't send me any information there.

Modificadas por Wayne Mery el

Solución elegida

Start Windows in safe mode. Delete the directory Mozilla Thunderbird in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/

Does that help??

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Wayne Mery
Wayne Mery
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Solución elegida

Start Windows in safe mode. Delete the directory Mozilla Thunderbird in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/

Does that help??

kittycat914
kittycat914 Autor de la pregunta
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Thankyou for getting back to me. The problem corrected itself. I get my e-mails, no problem. Don't know why it happened. hanks for your help.