Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Get error message when trying to install on new computer that states:Your firefox profile cannot be loaded, It may be missing or inaccessable. Why?

  • 2 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de jabesv

more options

Just purchased a new computer that has Windows 10 installed. I have tried several times to install Firefox but get the same error message every time I try to install the program. It states Your Firefox profile cannot be loaded. It may be missing or inaccessible. There is obviously a problem installing Firefox but no way to diagnose if it never gets installed properly using the provided install program. How can this be corrected?

Just purchased a new computer that has Windows 10 installed. I have tried several times to install Firefox but get the same error message every time I try to install the program. It states Your Firefox profile cannot be loaded. It may be missing or inaccessible. There is obviously a problem installing Firefox but no way to diagnose if it never gets installed properly using the provided install program. How can this be corrected?

Todas las respuestas (2)

more options
more options

I am using whatever version is being downloaded when I click the "download" button on the Firefox home page.