Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Excel, I used to be able to click "Save & Send" and an email message would come up with that file attached, now I get message: General Mail Failure, why?

  • 1 respuesta
  • 17 tienen este problema
  • 46 visitas
  • Última respuesta de sfhowes

more options

It seems like Thunderbird is no longer "linked" to my Excel or other programs. I used to be able to "Save and Send" from Excel and "Send As Attachment" and seemlessly, a thunderbird email message would pop up with my attachment attached so all I needed to do was type in the recipient's email address and message and hit send. Now, I get a message (after clicking Send As Attachment) that says: General Mail Failure. Quit Microsoft Excel, restart the mail system, and try again." And doing so does not solve the problem. How do I reconnect Excel to Thunderbird? I suspect somehow they got disconnected. Thanks for any help you can give!

It seems like Thunderbird is no longer "linked" to my Excel or other programs. I used to be able to "Save and Send" from Excel and "Send As Attachment" and seemlessly, a thunderbird email message would pop up with my attachment attached so all I needed to do was type in the recipient's email address and message and hit send. Now, I get a message (after clicking Send As Attachment) that says: General Mail Failure. Quit Microsoft Excel, restart the mail system, and try again." And doing so does not solve the problem. How do I reconnect Excel to Thunderbird? I suspect somehow they got disconnected. Thanks for any help you can give!

Solución elegida

This kind of MAPI issue on W7 can sometimes be fixed by installing the Visual Studio runtime library.

In the 'Set Default Programs' section of Control Panel, make sure TB is set for all the associations (see picture).

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

This kind of MAPI issue on W7 can sometimes be fixed by installing the Visual Studio runtime library.

In the 'Set Default Programs' section of Control Panel, make sure TB is set for all the associations (see picture).