Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot complete credit or debit card payments online since Saturday last.

  • 3 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

For the last four days I have been unable to complete online payments for online purchases. After entering full payment details the transactions stall and don't go through to the Bank issuer for approval. In other words the screen just does nothing and the payment is not completed

For the last four days I have been unable to complete online payments for online purchases. After entering full payment details the transactions stall and don't go through to the Bank issuer for approval. In other words the screen just does nothing and the payment is not completed

Todas las respuestas (3)

more options

Did you press the Send button?

more options

Yes I press the send button!

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window