Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what happened to Acrobat Create PDF extension in quantum

more options

The extension to Create PDF is missing from Quantum. Is there a Firefox recommended replacement?

The extension to Create PDF is missing from Quantum. Is there a Firefox recommended replacement?

Todas las respuestas (15)

more options
more options

Pkshadow said

Try : https://helpx.adobe.com/acrobat/kb/create-pdf-extension-firefox-upgraded.html

I'm glad they finished it in time!

Hi bdjohnson14, to trigger an update, go into Acrobat and use Help > Check for Updates.

Edit: It looks like Acrobat XI users may not have been invited to the party. Adobe announced that support would end Oct. 15, 2017...

Modificadas por jscher2000 - Support Volunteer el

more options

Thanks guys that looks like it would have solved the problem, if I was using Adobe DC (the purchased product). I'm only using Adobe Reader DC...

It's strange too because in previous versions of Firefox I didn't have the full Adobe version and that extension worked.

more options

A new Adobe Reader DC was released yesterday. Try the update with in the program please.

Modificadas por Shadow110 el

more options

It says there's no updates available but I can't say when it was updated.

Installed: Adobe Acrobat Reader DC (18.009.20044)

more options

bdjohnson14 said

It says there's no updates available but I can't say when it was updated. Installed: Adobe Acrobat Reader DC (18.009.20044)

Disregard the URL name as is not Betas. 20yrs going here. https://fileforum.betanews.com/detail/Adobe-Acrobat-Reader-DC-for-Windows/942951453/1 Adobe Acrobat Reader DC for Windows 2018.009.20044 Nov.14, 2017

So good. You have the newest version now. You getting it to work with Firefox ?

more options

No still no PDF extension. I even just restarted Firefox to be sure.

more options

Could you check whether you have the extension installed here:

Note: I have the non-subscription licensed version of Acrobat DC sold as Acrobat 2017, so your program folder name will vary from mine.

C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Browser

You should see a folder named WCFirefoxExtn that has yesterday's or today's date.

The Acrobat installer adds registry keys advertising this extension to Firefox:

  • For 32-bit Firefox: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions
  • For 64-bit Firefox: HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions

In both cases, you should have the following, with your specific product folder path

web2pdfextension.17@acrobat.adobe.com = C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Browser\WCFirefoxExtn\WebExtn\signed_extn\adobe_acrobat-1.0-windows.xpi

When Firefox starts up, or at certain intervals, it should scan the registry and find the extension. At that point, it may display a notification such as an exclamation point on the menu button (that's what I saw, white ! on yellow square), or you should find it somewhere on the Add-ons page, perhaps at the bottom of the Extensions list.

If Firefox is not finding the extension, hmm, I'm not sure what would cause that.

more options

Hi. Just checked and I don't have that "WCFirefoxExtn" all I have is the Chrome one (WCChromeExtn). Any ideas how I can get that folder?

I don't have the subscription Adobe either just the reader but it's called Acrobat Reader DC.

more options

Here's something interesting. I just tried to re-download the Adobe Acrobat Reader DC again and on the last screen before the "install now" button there is a checkbox for "Install the Acrobat Reader Chrome Extension" but nothing for Firefox...

more options

bdjohnson14 said

Hi. Just checked and I don't have that "WCFirefoxExtn" all I have is the Chrome one (WCChromeExtn). Any ideas how I can get that folder?

I don't have the subscription Adobe either just the reader but it's called Acrobat Reader DC.

Usually Reader does not include the Create PDF extension, only the paid versions of Acrobat (Standard, Professional).

bdjohnson14 said

Here's something interesting. I just tried to re-download the Adobe Acrobat Reader DC again and on the last screen before the "install now" button there is a checkbox for "Install the Acrobat Reader Chrome Extension" but nothing for Firefox...

I don't know if that's the Create PDF add-on. Maybe try it?

more options

That's the Create PDF add-on for Chrome. I know it works in Chrome as I was using Chrome exclusively until Firefox Quantum was released.

more options

I can't explain why Adobe would give away its Chrome extension and not its Firefox extension. ??!!

more options

Thanks all.

Anyone know if there is a Firefox approved add-on for this? Or does anyone have a recommendation?

more options

There are so many PDF converter add-ons. I posted a brief survey about a month ago. It might be outdated already...

https://discourse.mozilla.org/t/so-many-pdf-converters/20193