Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox updated automaticlly now my browser locks up everytime I try to use it. Why?

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de philipp

Daw42daw
Daw42daw
more options

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

Todas las respuestas (3)

philipp
philipp
  • Moderator
more options

hi Daw42daw, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/)?

this might give us a clue what is going on. thank you!

Daw42daw
Daw42daw Autor de la pregunta
more options

It's not a site or a page. It's every site and every page. That would be alot of copying and pasting.

philipp
philipp
  • Moderator
more options

i'm only asking you to do this once :))

go to about:support which contains some information about your firefox configuration and then copy/paste this here...