Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Shadow110

Gra6
Gra6
more options

Firefox crashes constantly, even when reinstalling with no add-ons. I've downloaded a new copy but that crashes too. I can't give you any other information.

Firefox crashes constantly, even when reinstalling with no add-ons. I've downloaded a new copy but that crashes too. I can't give you any other information.

Todas las respuestas (1)

Shadow110
Shadow110
more options

Yes you could have given information by turning on within Firefox send info to Mozilla before posting.

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.