Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website displays as phone layout on desktop monitor

  • 1 respuesta
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de FredMcD

more options

The following website, www.tvlicensing.co.uk, displays the mobile phone version on my 20-inch desktop monitor using Firefox. I have tried it on Chrome, Explorer and Edge and they all display the correct layout, ie the monitor version.

The following website, www.tvlicensing.co.uk, displays the mobile phone version on my 20-inch desktop monitor using Firefox. I have tried it on Chrome, Explorer and Edge and they all display the correct layout, ie the monitor version.

Solución elegida

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}