Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mail merge add on installed, but no "mail merge" in file drop down menu--so cannot to a mail merge. Any advice?

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Gkeith

more options

I am running Thunderbird 52.9.1 (just updated) and downloaded updated mail merge 4.12.0. When I open Thunderbird to do a mail merge, there is no "mail merge" option under the File heading, but mail merge is shown as an add on. I have downloaded mail merge several times but no change. I have used earlier versions (Feb. 2018) with no problem. I welcome any advice.

I am running Thunderbird 52.9.1 (just updated) and downloaded updated mail merge 4.12.0. When I open Thunderbird to do a mail merge, there is no "mail merge" option under the File heading, but mail merge is shown as an add on. I have downloaded mail merge several times but no change. I have used earlier versions (Feb. 2018) with no problem. I welcome any advice.

Solución elegida

Have you clicked on 'Write' to open new write window? Mail Merge is under 'File' in the 'Write' message window not the Folder Pane general UI view.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (3)

more options

Have you restarted Thunderbird so the addon can take effect?

more options

Solución elegida

Have you clicked on 'Write' to open new write window? Mail Merge is under 'File' in the 'Write' message window not the Folder Pane general UI view.

more options

Thank you very much. 'Mail merge' was within the "write" pull down just as you suggested, and I am very grateful for your tip.