Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is Firefox upgrade stuck at 90% for 1+ hour

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Zuzu

more options

I'm not sure what version of Firefox I was running (can't check since the upgrade is frozen). Probably one back from the current version.

I could not get a YouTube video to play, so I restarted browser. Now it has been upgrading for an hour, but the progress bar will not move beyond (approx) 90%.

Should I force quit the updater?

(I'm running Firefox on Macos 10.12.6)

I'm not sure what version of Firefox I was running (can't check since the upgrade is frozen). Probably one back from the current version. I could not get a YouTube video to play, so I restarted browser. Now it has been upgrading for an hour, but the progress bar will not move beyond (approx) 90%. Should I force quit the updater? (I'm running Firefox on Macos 10.12.6)

Solución elegida

Never mind. I stopped the installer, rebooted, and did a clean install (after backing up a bunch of stuff from profiles).

Luckily, Firefox referred back my profile, so I did not appear to lose anything.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

Never mind. I stopped the installer, rebooted, and did a clean install (after backing up a bunch of stuff from profiles).

Luckily, Firefox referred back my profile, so I did not appear to lose anything.