We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync trouble

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Paul

more options

I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

Todas las respuestas (1)

more options

Hi

Any data you have on the server will be erased when you reset your password. Your other devices will stop synchronizing unless you update them with the new password.