Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes instantly on YouTube videos

  • 3 respuestas
  • 1 tiene este problema
  • 12 visitas
  • Última respuesta de FredMcD

more options

I updated Flash Player yesterday to the latest version. Now, Firefox instantly crashes when I play a YouTube video. Videos on vimeo and other sites seem to work fine, but on YouTube it crashes (and the entire window is closed down) within a split second.

I have tried disabling flash player, still crashes. It also crashes in safe mode. Other browsers like Chrome works fine, so I assume the problem must be with Firefox. I've sent in a crash report but I'm also looking for answers to fix this here.

I updated Flash Player yesterday to the latest version. Now, Firefox instantly crashes when I play a YouTube video. Videos on vimeo and other sites seem to work fine, but on YouTube it crashes (and the entire window is closed down) within a split second. I have tried disabling flash player, still crashes. It also crashes in safe mode. Other browsers like Chrome works fine, so I assume the problem must be with Firefox. I've sent in a crash report but I'm also looking for answers to fix this here.

Todas las respuestas (3)

more options

Where did you get your flash or how did you update it?

more options

WestEnd said

Where did you get your flash or how did you update it?

by the automatic updates from adobe.

more options

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support