Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

new password failed

  • 1 respuesta
  • 1 tiene este problema
  • 35 visitas
  • Última respuesta de Toad-Hall

ecpho
ecpho
more options

I updated my gmail password and now the TB dialogue boxes keep saying that login failed. I went to password manager and deleted all old gmail passwords saved but still no luck. Do I remove the account and add it back?

I updated my gmail password and now the TB dialogue boxes keep saying that login failed. I went to password manager and deleted all old gmail passwords saved but still no luck. Do I remove the account and add it back?

Todas las respuestas (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

This could be gmail deliberately blocking you.

Pop or IMAP mail account ? If POP : logon to webmail account via a browser and select to use 'less secure app'.

If Imap are you using 'Authentication Method' = 'normal Password' or 'OAuth2' ? If 'Normal Password' then do same as for POP.

If you subsequently swap 'Authentication Method' in 'Server Settings' and 'Outgoing Server (SMTP) settings to using 'OAuth2' then you will be diverted to a browser to login. This is gmail checking that you really are you. Then a token is downloaded into Thunderbird. From then onwards gmail will use that token instead of the password.

Modificadas por Toad-Hall el