Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird failed to find the settings for your email account

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de theorchards

more options

Setting up my email accounts in Thunderbird (60.6.1 (32-bit)) on my new Windows 10 Home (v 1803) lap top I enter (manually) all the correct details , but the failed message always appears. The problem appears to be the SMPT outgoing server name: smpt.ionos.co.uk recommended by the ISP ionos (formerly 1and1). If I enter the default smpt server (smpt.tiscali.co.uk in my case) the accounts set up perfectly, but then I cannot send emails because the tiscali smpt server bounces them with an error message. Is there way round the outgoing ionos server problem?

Setting up my email accounts in Thunderbird (60.6.1 (32-bit)) on my new Windows 10 Home (v 1803) lap top I enter (manually) all the correct details , but the failed message always appears. The problem appears to be the SMPT outgoing server name: smpt.ionos.co.uk recommended by the ISP ionos (formerly 1and1). If I enter the default smpt server (smpt.tiscali.co.uk in my case) the accounts set up perfectly, but then I cannot send emails because the tiscali smpt server bounces them with an error message. Is there way round the outgoing ionos server problem?

Solución elegida

Could this be a typo? The correct server is smtp.ionos.co.uk, not smpt.ionos.co.uk.

https://www.ionos.co.uk/help/email-office/general-topics/settings-for-your-email-programs-imap-pop3/

Simple Mail Transfer Protocol

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

Could this be a typo? The correct server is smtp.ionos.co.uk, not smpt.ionos.co.uk.

https://www.ionos.co.uk/help/email-office/general-topics/settings-for-your-email-programs-imap-pop3/

Simple Mail Transfer Protocol

more options

Yes that's it. How unbelievably stupid of me! Thank you so much