Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recipients of my emails receive random multiple question mark symbols in their messages. Why!

  • 2 respuestas
  • 3 tienen este problema
  • 16 visitas
  • Última respuesta de StevensonAndrew

more options

Lately, when we send our emails by "Thunderbird" the recipients receive random question mark symbols (which I did not type) in their messages. I cleaned up the keys of my keyboard( a vintage Microsoft unit). My keyboard is ok. When I send the same type of messages through my Gmail or another account, the above-noted question marks do not appear. I could change my email provider ,however I am looking for a less dramatic solution to the problem.

Lately, when we send our emails by "Thunderbird" the recipients receive random question mark symbols (which I did not type) in their messages. I cleaned up the keys of my keyboard( a vintage Microsoft unit). My keyboard is ok. When I send the same type of messages through my Gmail or another account, the above-noted question marks do not appear. I could change my email provider ,however I am looking for a less dramatic solution to the problem.

Solución elegida

Todas las respuestas (2)

more options

Solución elegida

Check out the solution in this thread: https://support.mozilla.org/questions/1257880

more options

I believe that you have solved my annoying"question mark" problem and I am very pleased with the results. I would never have been able to fix this problem without your assistance. Thank you.