Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Trying to change Firefox password. Do not receive email message. (It is not in my spamcatcher)

  • 2 respuestas
  • 1 tiene este problema
  • 10 visitas
  • Última respuesta de leewmiles

leewmiles
leewmiles
more options

Using laptop with Windows 10. Went to Firefox Help. Tried to change the password but not my username. Received a message that notification had been made to my email. I have not received anything at my email. I am concerned because have received a message purportedly from a hacker and wish to change old passwords, such as the one on my Firefox account that has not been updated ever. As I was setting up my community account just now and received a message to confirm this my email account. This email account confirmation was delivered to my email.

Using laptop with Windows 10. Went to Firefox Help. Tried to change the password but not my username. Received a message that notification had been made to my email. I have not received anything at my email. I am concerned because have received a message purportedly from a hacker and wish to change old passwords, such as the one on my Firefox account that has not been updated ever. As I was setting up my community account just now and received a message to confirm this my email account. This email account confirmation was delivered to my email.

Todas las respuestas (2)

leewmiles
leewmiles Autor de la pregunta
more options

leewmiles said

Using laptop with Windows 10. Went to Firefox Help. Tried to change the password but not my username. Received a message that notification had been made to my email. I have not received anything at my email. I am concerned because have received a message purportedly from a hacker and wish to change old passwords, such as the one on my Firefox account that has not been updated ever. As I was setting up my community account just now and received a message to confirm this my email account. This email account confirmation was delivered to my email.
leewmiles
leewmiles Autor de la pregunta
more options

A second attempt at password change was successful. There is no need to respond. Please forgive the false alarm!