Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why Inbox nested subfolders?

  • 5 respuestas
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de selfsimilar01

selfsimilar01
selfsimilar01
more options

I just created a new IMAP account. Unlike the other IMAP account (see image 1) I have the new one has nested subfolder (see image 2).

Can I change it to remove nested subfolder or is this a property set by the email server?

I just created a new IMAP account. Unlike the other IMAP account (see image 1) I have the new one has nested subfolder (see image 2). Can I change it to remove nested subfolder or is this a property set by the email server?
Capturas de pantalla adjuntas

Todas las respuestas (5)

selfsimilar01
selfsimilar01 Autor de la pregunta
more options

Should read

Unlike the other IMAP account (see image 2) I have the new one has nested subfolder (see image 1 & 3).

sfhowes
sfhowes
  • Top 10 Contributor
more options

This might be fixed by opening Tools/Account Settings, Server Settings for the account, Advanced..., and changing the 'IMAP Server directory'. For gmail accounts, you would set this to [Gmail].

selfsimilar01
selfsimilar01 Autor de la pregunta
more options

I see in the other IMAP accounts the 'IMAP Server directory' empty

However, I see that "Personal namespace" is set to "" in the non-problemtatic one whereas the in the problematic account it is set to "INBOX."

Should I set the "Personal namespace" to ""?

sfhowes
sfhowes
  • Top 10 Contributor
more options

You can try it, but review the 4th paragraph here:

http://kb.mozillazine.org/IMAP:_advanced_account_configuration

selfsimilar01
selfsimilar01 Autor de la pregunta
more options

Thanks - I will give it a read. Not sure I understand some of it