Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I safely upgrade from 3.1.10 to latest version???

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Stans

more options

Have old version and really need to update, but automatic download of updates doesn't work, ('Update server not found (check your internet connection)'), alternative page link also not functional. I have download latest version but want to make sure account settings (multiple email addresses all POP3 in thunderbird) and 15 years of emails) are all preserved safely through upgrade. Any advice welcome!

Many thanks!

Have old version and really need to update, but automatic download of updates doesn't work, ('Update server not found (check your internet connection)'), alternative page link also not functional. I have download latest version but want to make sure account settings (multiple email addresses all POP3 in thunderbird) and 15 years of emails) are all preserved safely through upgrade. Any advice welcome! Many thanks!

Todas las respuestas (1)

more options

I would start with a backup of the old profile folder. Better safe than sorry, right? Once you have the backup safely stashed away, go ahead and attempt the update. I would start with uninstalling the old version then install the new one, instead of installing pn top of the old one. This will make sure you have only one version installed at any time and spare you the confusion and mistakes that would otherwise ensue.