We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

File download problem

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de FredMcD

more options

When I try to download a file the dialog box opens but the "Save File" button never activates.

When I try to download a file the dialog box opens but the "Save File" button never activates.
Capturas de pantalla adjuntas

Todas las respuestas (1)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?