junk mail
I find the way Thunderbird treats junk mail very confusing. I clicked on "run junk mail controls", expecting to find ways of controlling junk mail. I didn't intentionally click on anything else after that. The result was that almost every message (several hundred) in my inbox was marked as junk, mostly from people who write quite often and are welcome, but a few exceptions that were all also from people who write quite often and are welcome. Fortunately, this seems to affect only messages that are already in the inbox. But I'd still like to get rid of the junk marks, and I can't find how.
Solución elegida
I did try clicking on the individual junk markers (after I sent my original message, I must admit). Since there are several hundred of them, I hoped there would be a quicker way.
It's news to me that my mail provider has its own junk control. I certainly wasn't aware of it in 4 years of using Outlook, and as you say junk control can't be done properly without the address book. From what you say, "run junk mail controls" actually includes "follow mail provider's junk controls". This seems very odd, and should surely be explained in the Help files. Perhaps it is, but I couldn't find it.
I'm just moaning. No need to reply.
Leer esta respuesta en su contexto 👍 0Todas las respuestas (4)
The end of the message was lost. It should be "... that are already in the inbox. But I'd still like to get rid of the junk marks, and I can't find how."
click on the junk marks.... clicking on those with no junk flag, flags them. Clicking on those with the flag unflags them.
No this part very well. If you use IMAP mail not only is Thunderbird junk controls in play, so are those offered by your mail provider. For some like Yahoo, they have no regard to your recipients being in your Thunderbird address book and frequently mismanage junk detection. They offer no opt out for their problem prone junk filter.
Some security suits offer junk/SPAM/SCAM detection and generally based on posts to these forums do it very badly. But again you might be mistaken in thinking the detection are done in Thunderbird as the security suits do not flag their involvement.
One indicator is Thunderbird moves junk mail to the junk folder by default. if the mail is not moving it is quite possible the problem detections are occurring outside of Thunderbird.
Solución elegida
I did try clicking on the individual junk markers (after I sent my original message, I must admit). Since there are several hundred of them, I hoped there would be a quicker way.
It's news to me that my mail provider has its own junk control. I certainly wasn't aware of it in 4 years of using Outlook, and as you say junk control can't be done properly without the address book. From what you say, "run junk mail controls" actually includes "follow mail provider's junk controls". This seems very odd, and should surely be explained in the Help files. Perhaps it is, but I couldn't find it.
I'm just moaning. No need to reply.