Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox account login page not connecting

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de kyrie2

kyrie2
kyrie2
more options

I'm having a problem with firefox for ios 10.3. Whenever I try to log into my sync or account it says that it "Could not load page" in red writing. Also, I cannot reach page for creating new account in order to get support for this issue. Clicking on "create account" link goes nowhere. I can access my account using FF version 78 on my iMac, but no access using iPhone 5c or iPad, both running iOS 10.3 and Firefox version 14. Currently using partner's iPad mini 2 with iOS 12.4.6 to log this request.

I'm having a problem with firefox for ios 10.3. Whenever I try to log into my sync or account it says that it "Could not load page" in red writing. Also, I cannot reach page for creating new account in order to get support for this issue. Clicking on "create account" link goes nowhere. I can access my account using FF version 78 on my iMac, but no access using iPhone 5c or iPad, both running iOS 10.3 and Firefox version 14. Currently using partner's iPad mini 2 with iOS 12.4.6 to log this request.

Todas las respuestas (1)

kyrie2
kyrie2 Autor de la pregunta
more options

Additional info: This issue arose about the same time as FF for OSX was upgraded to version 78.0.2. Until then I had no issues connecting to my FF account on either iOS 10.3 device or accessing the FF support pages or "create an account" pages.