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can not send email

  • 1 respuesta
  • 1 tiene este problema
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  • Última respuesta de sfhowes

safitriyuwani
safitriyuwani
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hello, can you help me? I have not been able to send emails for 2 days, the posts that are listed are always "attaching" even though I did not enter any file, and if I enter the file the size is small and no more than 2MB. internet connection is also fast. i've been waiting for so long but still can't send the email. please help me, and what should i do? thanks before, i hope you read this.

regards, safitri

hello, can you help me? I have not been able to send emails for 2 days, the posts that are listed are always "attaching" even though I did not enter any file, and if I enter the file the size is small and no more than 2MB. internet connection is also fast. i've been waiting for so long but still can't send the email. please help me, and what should i do? thanks before, i hope you read this. regards, safitri
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sfhowes
sfhowes
  • Top 10 Contributor
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It might be trying to attach a signature, either one set in Tools/Account Settings (select the account in the left pane) or one provided by an antivirus app. You should always disable antivirus scanning of outgoing mail, in fact exclude the TB profile folder, anyway.