Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why do my saved emails keep disappearing from my folders

  • 1 respuesta
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de Matt

guntherlmr
guntherlmr
more options

I've lost all my the emails that I saved in my folders. I'd like to be able to retain them and retrieve the old ones

I've lost all my the emails that I saved in my folders. I'd like to be able to retain them and retrieve the old ones

Todas las respuestas (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are these emails in folders on an IMAP account that is synchronized to a server or device where you have actually deleted them? That is the usual cause of emails just disappearing on Thunderbird these days. Deletions elsewhere are synchronized.