Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

McAfee Thinks it Has Found a Thunderbird-linked Virus

  • 1 respuesta
  • 1 tiene este problema
  • 34 visitas
  • Última respuesta de Stans

wendwell
wendwell
more options

McAfee scanned and quarantined a virus, source unknown.

The virus report says only:

C:\Users\Administrator\AppData\Local\Thunderbird\Profiles\8ivtdzgr.default-release\cache2\entries Threats Detected TIE/Suspect!65C55E992FEA

Any ideas whether there is a threat?

I am using Windows 10 on a desktop.

McAfee scanned and quarantined a virus, source unknown. The virus report says only: C:\Users\Administrator\AppData\Local\Thunderbird\Profiles\8ivtdzgr.default-release\cache2\entries Threats Detected TIE/Suspect!65C55E992FEA Any ideas whether there is a threat? I am using Windows 10 on a desktop.

Solución elegida

It will do you good to add Tbird's profile folder to your antivirus' exclusions list. An active McAfee rule is treating that file as "suspect". You can ask in the MCAfee community forum for how to adjust its rules to exclude the suspected file.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

Stans
Stans
more options

Solución elegida

It will do you good to add Tbird's profile folder to your antivirus' exclusions list. An active McAfee rule is treating that file as "suspect". You can ask in the MCAfee community forum for how to adjust its rules to exclude the suspected file.