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Trash Folder

  • 2 respuestas
  • 1 tiene este problema
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  • Última respuesta de marcik

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Trash folder only keeps deleted messages for one week. How can I change this date range to longer period? Where are the older 'deleted' messages?

Trash folder only keeps deleted messages for one week. How can I change this date range to longer period? Where are the older 'deleted' messages?

Solución elegida

Thank you for your quick response. I will contact our mail provider.

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If you have an IMAP mail account you are restricted by the retention policies of your mail provider. SO I suggest you ask them the question as Thunderbird will only show what is still on the server for IMAP mail accounts.

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Solución elegida

Thank you for your quick response. I will contact our mail provider.