Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Thunderbird & New Mail

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de micropuffs

micropuffs
micropuffs
more options

Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

Solución elegida

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Solución elegida

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

micropuffs
micropuffs Autor de la pregunta
more options

I followed the suggested procedure which involved disabling and then enabling SSL filtering and then restarting the computer. It worked as Thunderbird now downloaded my new emails. Thank you Wayne for your help.