Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No pages load - white screen

  • 8 respuestas
  • 2 tienen este problema
  • 101 visitas
  • Última respuesta de robert.peetsalu

more options

No websites load on my Xiaomi Redmi Note 3 Pro (Android version 5.1.1 LMY47V - please don't ask to update android. Android versions only update starting with Android 6)

Steps to reproduce:

  1. Numbered list item Open a new tab in the newest Firefox (84.1.1) or Firefox Beta (85.0.0-beta.2) for Android in normal or private mode.
  2. Numbered list item Navigate to www.facebook.com or any other website.

Expected behavior: Page content loads.

Actual behavior: The page loading indication bar goes to the end and disappears, but no page content loads at all - the screen is white. No error message.

No websites load on my Xiaomi Redmi Note 3 Pro (Android version 5.1.1 LMY47V - please don't ask to update android. Android versions only update starting with Android 6) Steps to reproduce: # Numbered list item Open a new tab in the newest Firefox (84.1.1) or Firefox Beta (85.0.0-beta.2) for Android in normal or private mode. # Numbered list item Navigate to www.facebook.com or any other website. Expected behavior: Page content loads. Actual behavior: The page loading indication bar goes to the end and disappears, but no page content loads at all - the screen is white. No error message.

Solución elegida

Hi

There is an update to 84.1.2 that will fix this issue. Please check for updates from the Google Play store.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (8)

more options

I tried:

  1. Clearing cache
  2. Switching "Enhanced Tracking Protection" from Strict to Standard (default)
  3. Reinstalling Firefox

Nothing worked =(

Modificadas por robert.peetsalu el

more options

Is this a version that you have installed from the Google Play store?

more options

Yes. All of them.

more options

Hi

Please can you update your copy of Firefox for Android from the Google Play store. An update has gone out today that should fix this issue.

more options

Hi,

The issue remains. Here are some screenshots of normal and incognito mode. I tried turning off enhanced tracking protection in both modes.

Firefox version in Google Play: 84.1.1 (Build #2015781795)

Modificadas por robert.peetsalu el

more options

And here are the screenshots.

The version in Google Play is 84.1.1 (Build #2015781795)

more options

Solución elegida

Hi

There is an update to 84.1.2 that will fix this issue. Please check for updates from the Google Play store.

more options

Thank you! With this version sites load as expected in both normal and incognito mode.