Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot import bookmarks

  • 1 respuesta
  • 1 tiene este problema
  • 10 visitas
  • Última respuesta de FredMcD

more options

I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

Todas las respuestas (1)

more options

When you did the re-install, did you choose to save your personal data?